Three Strands
Privacy Policy
We respect your privacy and handle information shared with Three Strands with care. This policy explains what we collect, why we collect it, and how we protect it.
Introduction
Three Strands ("we", "our", "us") is a technology company based in Kenya that creates digital products, software platforms, and ventures designed to stand the test of time. This Privacy Policy explains how we collect, use, and protect information when you visit our website at https://three3strands.com or interact with our services.
We are committed to handling your information with care, transparency, and respect. By using our website or engaging with our services, you agree to the practices described in this policy.
Information We Collect
We collect information in two ways: information you provide to us directly, and information we gather automatically when you visit our website.
The information we collect is limited to what is necessary to respond to your enquiries, provide our services, and improve your experience on our website.
Information You Provide
When you interact with Three Strands, you may choose to share certain information with us. This typically includes:
- Your full name
- Your email address
- Your phone number
- Your company or organisation name
- Details about your project or enquiry
We only collect the information that is relevant to the purpose for which you provide it.
Contact Forms
When you submit a contact form on our website, we receive the information you enter, including your name, email address, phone number, and the content of your message. We use this information solely to respond to your enquiry and discuss potential collaboration.
Business Enquiries
If you contact us regarding a business enquiry, project proposal, or partnership opportunity, we may retain the details of our correspondence to maintain a record of our business relationship and to follow up on your enquiry.
Phone Numbers
If you provide your phone number, we may use it to contact you regarding your enquiry. We will not use your phone number for marketing purposes without your explicit consent.
Email Addresses
We use email addresses to respond to enquiries, send project-related communications, and provide information you have requested. We do not sell or share your email address with third parties for marketing purposes.
Google Analytics
Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics collects information such as your approximate location, device type, browser, pages visited, and time spent on the site. This data is aggregated and used to improve our website and understand our audience.
Google Analytics does not identify you personally. You can learn more about how Google handles data by visiting Google Privacy Policy.
WhatsApp Enquiries
We offer WhatsApp as a communication channel for enquiries. When you contact us via WhatsApp, we receive the information you share through that platform, including your phone number and message content. This information is used solely to respond to your enquiry.
How Information Is Used
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our services
- To discuss and manage project proposals and business relationships
- To improve our website, content, and user experience
- To understand our audience and measure the effectiveness of our website
- To comply with legal obligations and protect our legal rights
Data Retention
We retain information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry correspondence is typically retained for a reasonable period to allow us to follow up and maintain business records.
Data Security
We take reasonable technical and organisational measures to protect the information we hold. This includes secure hosting, restricted access to personal data, and industry-standard practices for safeguarding digital information.
While no method of transmission or storage is completely secure, we work diligently to protect your information and review our security practices regularly.
Third-Party Services
We may use third-party service providers to support our website and business operations. These may include hosting providers, analytics services, and communication tools. These providers process information on our behalf and are bound by their own privacy and security obligations.
We do not sell your personal information to third parties.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Questions?
If you have questions regarding this policy or these terms, we are happy to help.
support@three3strands.com